Frequently Asked Questions
Everything you need to know about your FixionTools shopping experience.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our returns portal to start a request.
How do I determine my size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart as sizing can vary between different cuts.
Can I change or cancel my order after it is placed?
Orders are processed quickly to ensure fast delivery. You have a 60-minute window after placement to modify or cancel your order by contacting support.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, FixionTools is committed to ethical fashion. We use organic cotton and recycled polymers in 80% of our current collection to minimize our environmental footprint.